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Frequently asked questions
Who is Hikvision's authorized agent in Egypt?
Safety Source is the official authorized dealer of HIKVISION in Egypt since 2009, and we offer all original HIKVISION products with a genuine warranty and after-sales service.
Do you offer complete surveillance camera systems?
Yes, we provide A complete security camera system Including cameras, DVR/NVR, cables, storage, delivery and installation, with technical support and a dealer-approved warranty.
Are there wireless security cameras or a mobile line?
Of course. We have Cordless surveillance cameras that work via Wi-Fi, as well as SIM-enabled cameras (4G/5G) to provide coverage in remote areas or without a stable internet connection.
What's the difference between 4K and 5 mega cameras?
4K cameras offer ultra-high resolution up to 8 megapixels. 5MP cameras offer excellent quality at an economical price. Both are available from us with the ability to install and adjust to your space.
Do you offer a product warranty?
Yes, yes. All of our products come with an official warranty from our authorized dealer in Egypt,up to 24 months, including original parts and after-sales service.
Do you offer installation and maintenance?
We don’t just provide supply. We also provide complete installation and regular maintenance through a qualified technical team with more than 15 years of experience.
Are there fire or intrusion alarm systems?
Yes, yes. We save Fire alarm systems. and infiltration detection. and theftcompliant with the highest international standards and approved by the regulatory authorities in Egypt.
What security gates do you provide?
We save Security portals for homes, businesses, and organizations. and malls Automatic entry gates include. Attendance gates. and metal detectors.
Can cameras be monitored remotely from a cell phone?
Of course. All of our surveillance cameras support remote monitoring via smartphone apps. It works well with Android and iOS.
How can I request a consultation or quote?
Just call us directly or fill out the “Contact Us“ form on the website and a customer service representative will get back to you as soon as possible with a free consultation and customized quote.